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Why Multichannel Messaging is the Future of Customer Support

Did you know that 75% of customers expect a consistent experience across multiple channels, yet only 30% of businesses deliver it...

SMS for Real Estate Marketing: Complete Guide for 2025

Effective communication is highly crucial for real estate success, yet agents sometimes face issues like unresponsive clients, missed calls...

Automate Your Retail Business Communication with AI-Powered SMS App for Salesforce

Clever marketing is the key to success for any retail business. Communication is crucial to increase customers and turn potential customers...

How Retail Businesses Can Use SMS for Personalized Promotions

In today’s fast-paced world, companies are supposed to connect with customers on a regular basis and give a personalized touch with every...

Salesforce SMS Integration: How to Get Started with Texting in Salesforce

As 2025 is approaching, companies are being aggressive about adopting new tools and technologies to stay ahead of this competition...

Is SMS Marketing Worth It? Benefits and Use Cases of Using Salesforce SMS App

With the advancement of tools and technologies, the marketing industry has witnessed a boom. The emergence of innovative applications has...

How Einstein Copilot Can Boost Your Customer Engagement with AI Capabilities

In this fast-paced world of customer engagement, providing prompt and correct responses is highly crucial. In the middle of millions of...

Best Text Messaging Practices You Must Follow in 2025 for Better Customer Engagement

Did you know that in today’s transformative and technological world, text messaging has managed to maintain its relevance?  With a...

Optimize Delivery Tracking and Customer Updates with Automated SMS Alerts in Salesforce Using SMS Ninja

Digitalization has always been taken into consideration for centuries, but the COVID-19 pandemic has played its part with its unprecedented...