How Salesforce CTI Can Enhance Customer Service

In today’s fast-paced world, exceptional customer service isn’t just a bonus—it’s a necessity. Customers expect swift, personalized, and efficient interactions, and businesses that fail to deliver risk falling behind. This is where Salesforce Computer Telephony Integration (CTI) steps in, transforming how businesses connect with their customers and significantly enhancing the overall service experience. Salesforce CTI… Continue reading How Salesforce CTI Can Enhance Customer Service