In today’s fast-paced business environment, seamless communication is the backbone of exceptional customer experiences. For businesses using Salesforce, integrating Computer Telephony Integration (CTI) can transform how teams interact with customers, streamline workflows, and boost productivity. Salesforce CTI integration bridges the gap between telephony systems and Salesforce CRM, enabling businesses to handle calls efficiently while leveraging… Continue reading 5 Signs Your Business Needs CTI Integration with Salesforce